Please contact us as soon as possilbe if you've encountered a problem with your order, so that we may resolve the issue quickly.
We don't accept returns on bottles of wine as we can't guarantee wine quality with customer's storage prior to the return. For our gift and accessories merchandise; we will accept a return with approval in advance as long as the merchandise is in new and resaleable condition. Gift certificates are for online use only, and are non-refundable. Our physical gift cards are only accepted at our retail shop in Astoria, Oregon.
Other Terms and Conditions:
Please be aware of the state regulations on shipping wine to different states. View map.
If your package being delivered contains a bottle of wine - a legal aged (21) adult must sign for it. Please take this into consideration when placing your order.
We will cellar your purchases for up to ten weeks (at no charge) if the weather is not suitable for the shipping of wine.